Delete account

Request deletion

To request deletion, email support@rubyvelvet.co.za from the email or phone number linked to your account and include the subject line: RubyVelvet account deletion request.

What deletion includes

Account profile details, public profile visibility, messages and optional marketing data should be removed or anonymized where legally possible.

What may be retained

RubyVelvet may retain limited booking, payment, fraud-prevention, safety, legal, moderation or audit records where required by law or legitimate platform safety needs.