Identity check
RubyVelvet verifies the account owner before preparing an export.
Privacy request
Request a copy of your data
Authenticated users may request an export of account and platform-record data associated with them.
Scope
Exports can include account details, profile data, messages, booking records, reports and support tickets where legally permitted.
Submit
Email support@rubyvelvet.co.za from the account email with the subject RubyVelvet data export request.